INTRODUCTION   

Welcome to Learn to Achieve Education privacy policy. 

Learn to Achieve Education is committed to complying with data protection legislation, respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we collect and look after your personal data when you visit our website, enrol for our services, or make enquiries and tell you about your privacy rights and how the law protects you. 

PURPOSE OF THIS PRIVACY POLICY   

This privacy policy aims to give you information on how Learn to Achieve Education collects and processes your personal data through your use of this website or other interaction with us, including any data you may provide through this website when you enrol for our services. 

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you or your children so that you are fully aware of how and why we are using this data. This privacy policy supplements other notices and privacy policies and is not intended to override them. 

Compliance with data protection legislation is the responsibility of all staff at Learn to Achieve Education who process personal information. We will ensure good practice by: 

  • Processing personal information only where this is strictly necessary for legitimate organisational purposes. 
  • Collecting only the minimum personal information required for these purposes and not processing excessive personal information. 
  • Providing clear information to individuals about how their personal information will be used and by whom. 
  • Only processing relevant and adequate personal information 
  • Processing personal information fairly and lawfully 
  • Maintaining an inventory of the categories of personal information processed 
  • Keeping personal information accurate and, where necessary, up to date 
  • Retaining personal information only for as long as is necessary for legal or regulatory reasons or, for legitimate organisational purposes. 
  • Respecting individuals’ rights in relation to their personal information, including their right of subject access. 
  • Keeping all personal information secure 

HOW YOUR PERSONAL IS DATA COLLECTED 

We use different methods to collect data from and about you including through: 

  • Direct interactions.  
  • You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 
  • Apply for our services. 
  • Create an account on our website. 
  • subscribe to our service or publications. 
  • Request marketing to be sent to you. 
  • Enter a competition, promotion, or survey; or give us feedback or contact us. 

THE KIND OF INFORMATION WE HOLD ABOUT YOU 

When you express interest in Learn to Achieve Education and book a free trial session, we will collect and process the following data from you: 

  • Your name 
  • Email address which will be used to send you a confirmation email. 
  • Contact telephone numbers which will be used to send you a confirmation SMS and confirmation call 
  • Child’s name, age, school, and reason for interest in tuition 

When you join Learn to Achieve, we will collect and process the following data from you: 

  • Parent/Guardian’s name, postal and email address, contact phone numbers. 
  • Membership payer’s name, postal and email address, contact phone numbers (if not parent/ guardian) 
  • Emergency contact’s names and phone numbers 
  • Child/ren’s name, age, date of birth and school 
  • Information about any medical conditions, allergies, or Special Educational Needs of child/ren 
  • Details of Direct Debit and debit/credit cards for us to accept payment. 

You should notify Learn to Achieve Education of any changes in circumstances to enable personal records to be updated accordingly. 

HOW WE WILL USE INFORMATION ABOUT YOU 

We need the above categories of information primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases, we may use your personal information to pursue legitimate interests, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below. 

  • For the purpose of service delivery. 
  • To safeguard members’ health and welfare and provide appropriate pastoral care. 
  • For the purposes of management planning and forecasting, research, and statistical analysis 
  • To carry out or cooperate with any external complaints, disciplinary or investigation process. 

HOW LONG WE KEEP YOUR PERSONAL DATA 

  • We will retain personal data securely and only in line with how long it is necessary to keep for a legitimate and lawful reason. 
  • Upon cancellation of , your data will be stored safely and securely. We will retain your personal data for a minimum of 2 years and a maximum of 3 years following cancellation of your membership to comply with relevant safeguarding bodies and for accountancy purposes . 
  • Accident/Incident reports and Administration of Medication records will be kept indefinitely. 
  • Registers of attendance will be kept indefinitely.